Last updated: [02.10.2025]
By registering as a client on the website autolevi.ee (hereinafter: Website) or making an offer or booking through the website, you confirm that you have familiarized yourself with the terms of this client agreement (hereinafter: Terms), agree to the terms and undertake to comply with the following conditions. The terms apply to all legal relationships arising between persons registered as clients of the website or persons entering into contracts through the website (hereinafter: Client) and the owner and administrator of the website Autolevi OÜ (hereinafter: Forus Autolevi or Autolevi).
1. Definitions
1.1. Account – an account provided to the Customer by Autolevi through which the Customer can use Autolevi’s Services. The Account shall be opened for an unspecified term, unless Autolevi and the Customer have agreed otherwise.
1.2. Advertisement – a Client’s invitation to make an offer.
1.3. Booking – the Owner’s acceptance to enter into a contract to rent out a vehicle. The Booking shall take effect (become valid) once the payment has been received by the bank account of Autolevi. Once the Booking has taken effect, the contract shall be deemed to have been entered into.
1.4. Contract – a contractual obligation under which the Owner rents out a Vehicle to the Renter for a fee.
1.5. Client – a User who has registered on the Autolevi Website or a person who makes an Offer or Booking through the Website.
1.6. Forus Autolevi – Autolevi OÜ, registry code 12547241, address Harju county, Tallinn, Kesklinna district, Rotermanni tn 8, 10111, contact details: [email protected].
1.7. GPS device – A special device installed in the Vehicle that enables real-time tracking of the Vehicle’s location
1.8. Insurance – Insurance service provided by If P&C Insurance AS (registry code 10100168) and mediated by Autolevi OÜ (registry code 12314734) as a licensed insurance agent, in accordance with the Insurance Activities Act. Insurance is mandatory for all Vehicles that are not older than 20 years. More information: autolevi.ee/insurance.
1.9. Offer – a declaration of intent made by a Client for giving a Vehicle into use for concluding a Contract.
1.10. Owner – a Client who rents out a Vehicle to a Renter.
1.11. Renter – a Client who rents a car from the Vehicle owner.
1.12. Security elements – unique username and password (s), PIN calculator, ID-card, mobile-ID or other similar means provided to the client in the procedure established by Autolevi, through which the user can enter the Website as a Client or through which Autolevi identifies the Client.
1.13. Service Fee – Autolevi’s mediation fee for completed transactions, which is settled with the Owner.
1.14. Services – all services which Autolevi enables the Clients to use through the Website. The Services do not include the rental of Vehicles (i.e. Autolevi is not a party to that contract), the enforcement of the Contract nor making an Offer to use or rent out a Vehicle.
1.15. Terms – the Terms and conditions under which Autolevi provides Services to the Clients.
1.16. Users -Clients and other persons visiting the website.
1.17. Vehicle – a Vehicle which one Client rents out to another Client for a fee.
1.18. Website – Autolevi website (either at autolevi.com or autolevi.ee), which belongs to Autolevi. Autolevi.ee services can also be used through the Forus Taxi mobile application. When a user uses Autolevi services through the Forus Taxi mobile application interface, they are deemed to be using the Website within the meaning of these Terms and the same Terms of use apply to them.
2. General Terms
2.1. Forus Autolevi provides Users with access to the Website free of charge. Through the Website, Clients may propose the making of Offers, take Vehicles into use, and rent out their own Vehicles to other Clients for a fee.
2.2. The Clients publish Advertisements and enter into Contracts on their own responsibility and of their own free will without any influence, intervention or mediation on part of Autolevi; the Clients are aware of the risks, rights and obligations associated with publishing an Advertisement and entering a Contract and are independently responsible for the performance of Contracts they have entered into.
2.3. Autolevi shall ensure that the payment made by the Renter reaches the Owner after the Vehicle rental period, every Monday.
2.4. Autolevi is not responsible for the performance of Contracts entered into through the Website, nor the quality (including the technical condition of the Vehicles, technical inspection and proof of existing insurance, etc.) or quantity of Vehicles rented out under these Contracts. The Owner and the Renter are responsible for the performance of the Contract. Autolevi is responsible for the appropriate provision of Services.
2.5. Autolevi is not liable for the accuracy and lawfulness of any information published by the Client on the Website; however, Autolevi undertakes to remove any misleading or incorrect information within one day of becoming aware of such information. In case a User becomes aware of incorrect information, the User is obligated to notify Autolevi of this immediately.
2.6. Forus Autolevi shall not be liable for any Client’s unpleasant or illegal behavior either in publishing advertisements or in concluding or fulfilling contracts.
2.7. Forus Autolevi is not a party to any Contracts concluded between Clients and does not participate in their execution. Forus Autolevi does not act as a representative, agent, broker, commission agent, or in any similar capacity on behalf of any Client. Forus Autolevi acts solely as a platform service provider, offering the technical environment that enables Clients to conclude Contracts with one another.
2.8. All exchange of messages and information between the Client and Autolevi shall take place in an electronic form via Autolevi and via the contact details published in the Terms and Conditions or on the Website. The User may not publish his or her contact details in the Offer, in the Advertisement or anywhere else before entry into the Contract.
2.9. Bookings made through the Autolevi Website cannot be completed outside the Autolevi Website. Infringement of this term may result in the imposition of a contractual penalty or the removal of the User from the Autolevi Website.
2.10. The Website and all its contents are protected by copyright and are the property of Forus Autolevi. By submitting copyright-protected works (such as images or descriptions of vehicles) to the Website, the Client grants to Forus Autolevi, free of charge, the transfer of all proprietary copyright (economic) rights in respect of such works for the duration during which the works are made publicly accessible via the Website. Forus Autolevi shall have the right to use, authorize the use of, and prohibit the use of any such works submitted by the Client, in any manner whatsoever, including, but not limited to, reproduction, distribution, translation, adaptation, incorporation into collections or databases, and making them available to the public.
2.11. Forus Autolevi shall inform Clients of any changes to the Terms by sending a corresponding notice to the Client’s registered email address and through the Client’s account.
3. Client Rights and Obligations
3.1. The Client has the right to:
3.1.1. carry out all transactions and operations enabled by Forus Autolevi on the Website at their own responsibility in accordance with law, good practices, and the Terms;
3.1.2. receive information concerning transactions and operations carried out on the Client’s Account;
3.1.3. to stop using their Account within fourteen days from being notified of amendments to the Terms if they do not agree with them. If the Client does not stop using their Account within this period, they are deemed to have accepted the amendments to the Terms;
3.1.4. close their Account at any time without prior notification, upon which the Contract between the Client and Autolevi shall be deemed to have been terminated. Upon termination of the contract, any mutual claims which have not yet fallen due shall fall due immediately.
3.2. The Client undertakes to:
3.2.1. provide entirely accurate personal data upon registering as a Client on the Website, including registering with the Client’s real and full name and personal identification code or registry code and using a valid e-mail address and other means of communication;
3.2.2. disclose their bank account number to Forus Autolevi;
3.2.3. notify Autolevi in writing of changes to personal data provided on their Account within five working days of the change in data;
3.2.4. not use the website for illegal transaction(s) or fraud;
3.2.5. provide entirely accurate information while using the Website, including accurate data regarding Vehicles (i.e. data which adequately and fully describes the condition of the Vehicle, whether a GPS device has been installed, etc.) which is sufficiently precise to enable making an Offer;
3.2.6. to specify the bases of price formation upon preparing an Offer or publishing an Advertisement;
3.2.7. not allow nor enable any third-party access to their Account;
3.2.8. pay the Service Fee to Forus Autolevi;
3.2.9. notify Forus Autolevi in writing of all errors and unauthorized actions and transactions that occur in their Account;
3.2.10. publish Advertisements concerning only such Vehicles which the Client has the right to rent out and to ensure the existence of the right to rent the Vehicle out throughout the period of validity of the respective Advertisement;
3.2.11. ensure that data provided by the Client when using the website (any information whatsoever):
3.2.11.1. is not misleading, inaccurate, and/or false;
3.2.11.2. does not contain Offers for using Vehicles that are prohibited or restricted in commerce without special permit;
3.2.11.3. does not infringe upon property rights or moral rights of third persons (including intellectual property rights);
3.2.11.4. is not in conflict with applicable law or in conflict with good morals;
3.2.11.5. does not contain viruses and other computer programs or files that interfere with, damage, or otherwise disturb the normal use of the website and/or may be stored on the client’s computer as a result of using the website and/or interfere with, damage, or otherwise disturb its normal functioning;
3.2.11.6. does not contain advertising of other persons (including references to websites, etc.) or direct or indirect calls to use third parties’ services, except with Forus Autolevi’s written consent.
3.2.11.7. Store the username and password for the Website in such a way to avoid unauthorized third persons gaining access thereof;
3.2.11.8. immediately notify Forus Autolevi of any data and circumstances which have changed compared to those provided upon registration as a Customer on the Website;
3.2.11.9. immediately notify Autolevi of loss of the username or password granted for using the Website or in the event of unauthorised third persons gaining access to the username or password.
3.3. The Owner may modify or supplement an Offer (by adding photos, explanations, etc.) only until a Booking has become effective. Once a Booking has been confirmed, the Owner not permitted to change the description, price or any other terms rendered in the Offer in a way that worsens the conditions for the Renter.
3.4. Clients agree and undertake to conclude Contracts through the Website, providing at least the following personal data when creating an account: name, email address, and choosing a password. More detailed information about how we process your data is available here: Forus Autolevi’s privacy terms.
3.5. The Client is identified and performs actions on the Website through Security Elements. The use of such Security Elements by the Client for carrying out actions shall be deemed equivalent to actions performed by the Client or if relevant their legal representative.
3.6. The Client acknowledges that all actions performed using the Security Elements shall be considered valid and binding on Forus Autolevi and shall be deemed authorized within the meaning of the Law of Obligations Act, unless otherwise provided by mandatory provision of law.
3.7. The Client agrees to information being exchanged electronically via the Internet.
3.8. The Client accepts that notification of changes to Terms is done via email and by leaving a notice in the Client’s Account. The Client accepts that they have been notified of changes to terms if Forus Autolevi has sent an email to the Client’s email address and left a notice in the Client’s Account.
3.9. By performing any operation on the Website, the Client confirms that:
3.9.1. the Client is a legal subject (either a natural or legal person) with full legal capacity and is legally entitled to carry out the transactions enabled on the Website;
3.9.2. they shall duly fulfill all the obligations set out in the Terms;
3.9.3. they are aware that Clients enter into all Contracts without any intervention or mediation by Autolevi and that Customers are fully liable for the performance of such Contracts themselves;
3.9.4. they are aware that making an Offer may entail a binding obligation and that in case of failure to perform such an obligation, the Client is liable for non-performance and the injured Client has the right to resort to legal remedies at their own discretion;
3.9.5. they are aware of risks associated with transmitting electronic mail: messages may be lost, confidential and personal information may be intentionally or unintentionally changed, stolen, or disclosed to third parties. Forus Autolevi is not responsible for the realization of such risks;
3.9.6. when agreeing to the Terms, the intention of the Client and Forus Autolevi is limited solely to establishing the legal relationships explicitly set out in these Terms, no other legal obligations or relationships are intended.
3.9.7. They acknowledge that if their password, username, or other Security Elements used to access the website fall into the possession of third parties, such third parties may enter into legally binding obligations on behalf of the Client, for which the Client remains fully liable. Forus Autolevi is under no obligation to verify the identity of the Website user beyond the use of the designated Security Elements.
3.9.8. Forus Autolevi shall be entitled to deduct the Service Fee from any amounts payable to the Client following the payment for a Booking.
3.9.9. The Client undertakes not to publish or share their personal contact details with other users via the Website or through any other means. Breach of this obligation may result in the imposition of a penalty and/or removal of the user from the Website.
4. Forus Autolevi’s Rights and Obligation
4.1. Forus Autolevi has the right to choose whether to allow a User to register as a Client.
4.2. Forus Autolevi has the right to establish conditions for the provision of Service and change them at any time.
4.3. Forus Autolevi has the right, without prior notification and at its own discretion, to restrict or terminate the Client’s right to use the Website, including the right to modify the information the Client has published on the Website or to close an Offer or the Client’s Account and to restrict this person from registering as a Client again if the Client:
4.3.1. violates the Terms or Client obligations arising from the Terms or Contract, including has not paid the Service Fee to Forus Autolevi.
4.3.2. has provided incorrect, misleading and/or inaccurate information upon registering as a Client or using the Website;
4.3.3. knowingly and intentionally spreads false information on the Website, offends other persons in any way, or behaves improperly;
4.3.4. publishes Offers which conflict with good morals or applicable law;
4.3.5. incites hatred or makes political calls or statements through the website;
4.3.6. intentionally aims for non-performance or incomplete performance of Contracts;
4.3.7. is deceased or terminated (liquidated);
4.3.8. a competent national authority requires the Account to be closed or a corresponding obligation is imposed by a court judgment.
4.4. If a User has incorrectly entered Security Elements on the Website, Forus Autolevi has the right to block the User’s access to the Website until the circumstances are clarified.
4.5. Forus Autolevi has the right to block the User’s access to the Website until the relevant circumstances have been clarified, if Autolevi becomes aware of any fact that could reasonably indicate that an unauthorized person has gained access to the Security Elements or Client’s account, or if the use of the Website may be connected to fraudulent activity by the Client or User, or if any other grounds for blocking the User, as specified in these Terms, apply.
4.6. If the Customer has received a negative review from another Customer, Autolevi has the right to temporarily suspend the Customer Account from making Offers. The Customer has the right to dispute the restriction of the use of their Account by sending a complaint to Autolevi. Autolevi’s decision shall be final.
4.7. Forus Autolevi shall notify the Client of closing the Client’s Account by e-mail or by showing a corresponding message when the Client attempts to log in to their Account. Autolevi shall also notify the Client of closing or modifying their Offer.
4.8. Forus Autolevi has the right to monitor activity on the Website at any time and to verify the compliance of the Clients’ and Users’ operations with the law and with the Terms.
4.9. Forus Autolevi has the right to save any orders the Client has given in whatever form.
4.10. For the purposes of making the Website more convenient to use, Autolevi has the right to re-organise data in the Clients’ Offers on the Website at all times without modifying the content of such Offers.
4.11. Forus Autolevi’s liability for any damage arising from the use of the service or its unavailability is limited to an amount corresponding to the total sum of service fees paid by the user to the platform during the last six (6) calendar months.
4.12. Forus Autolevi has the right to demand payment from the Client for using the service.
4.13. Forus Autolevi has the right to demand late payment interest from the Client at the rate established by law in effect at the time the obligation became collectible for delay in fulfilling monetary obligations.
4.14. Forus Autolevi has the right to share information between Clients to the extent necessary for resolving claims, complaints, and disputes between clients.
4.15. In the event of any discrepancies between the Estonian and English versions of the Terms and Conditions, the Estonian[JZ1] version shall prevail
5. Vehicle Handover-Acceptance Conditions
5.1. Before handing over the vehicle:
- The Owner ensures that they have made copies of the Vehicle documents to give to the Renter. The owner is prohibited from giving the Renter original vehicle documents, except in cases where the Renter has expressed a wish to travel outside the territory of the Republic of Estonia and the Vehicle is equipped with a GPS Device.
- The Owner has removed their personal belongings from the Vehicle.
- The Owner has cleaned the Vehicle.
- The Owner has filled the fuel tank to a clearly fixable level (e.g., full, 1/2, or 1/4).
- The Owner has checked the condition of the vehicle.
5.2. When handing over the car to the renter:
- The Owner is obligated to record the Renter’s name, personal identification number, and the relevant document number to ensure that the person picking up the Vehicle is the same individual who made the Booking and was approved by the Owner. If the Owner is uncertain about the person’s identity, they must immediately contact Autolevi.
- The Owner conducts an external and internal inspection of the Vehicle together with the Renter. The Owner obliges to introduce the Vehicle’s usage specifics to the Renter.
- The Owner and Renter record the odometer and fuel readings and the vehicle’s condition in video form.
5.3. When receiving the vehicle from the renter:
- The Owner and the Renter document the Vehicle’s condition through external and internal inspection, using either photo or video.
- The Owner and Renter record the odometer and fuel readings.
5.4. If an insurance contract for the Vehicle has been concluded through Forus Autolevi, but the Owner of the Vehicle fails to fulfill the obligations set out in clauses 5.1, 5.2, and 5.3 of these Terms, the insurer may have the right to partially or fully deny compensation for the damage, in accordance with the insurance contract and applicable law.