The owner has the right to cancel the reservation at any time until the payment for the booking by the renter. If you have confirmed the transaction and the renter has already paid for the booking, but still would like to cancel the transaction for any reason, please consider the following costs:
1. cancellation by the owner of a paid rental transaction more than 48h before the start of the rental period will result in a cancellation fee of EUR 50.
2. cancellation of a paid transaction less than 48h before the start of the rental period will result in a cancellation fee of EUR 100.
3. if for any reason you fail to appear at the vehicle drop-off or if the transaction does not come into effect due to your car’s technical problems and condition, you will be liable to pay a penalty of the rental amount or a minimum of EUR 100.
4. if you want to cancel the lease because the renter is not trustworthy, no penalties will apply.
If, for any reason, you have to cancel a rental transaction with a particular car and find a rental replacement car that fits your renter and the transaction takes place, neither cancellation fee nor penalty will be charged.
